Returns & Exchanges
At WUKA®, we want you to feel confident in your period wear; that is why we offer a 40-day trial period on your first pair to ensure the perfect fit and flow. If you are not completely satisfied, our simple return process makes it easy to exchange or refund your purchase.
Check Eligibility
Ensure your items are in their original packaging and unworn, unless you are utilizing our 40-day first-pair guarantee for a single pair of underwear.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items and attach the prepaid shipping label provided by our portal to the outside of your package.
Receive Your Refund
Once our warehouse receives and inspects your return, your refund or exchange will be processed within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing